Returns & Exchanges
At Punkhaus, we want you to be obsessed with your new home decor. If your order doesn't hit the right note, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a unique Return Authorization code.
- 2.Pack Your Gear
Ensure all items are in their original, unused condition and securely packaged in the original Punkhaus box to prevent damage during transit.
- 3.Ship It Back
Attach the provided return label to your package and drop it off at any authorized courier location; remember to keep your tracking receipt.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.